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Welcome Excellence
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Make a booking enquiry today!Welcome Excellence
Accredited by the East of England Tourist Board: - We able to offer a variety of courses to our team giving them skills in customer service, product knowledge, information about local facilities and amenities as well as dealing with the public.
The Welcome Excellence program has been developed to give people in our industry a better understanding of the Hospitality Industry. At Hotel Victoria Ltd we use Welcome Host as a core standard to induct new employees in to our business.